Senior Manager Field Operations & Maintenance

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Publiée le 06.12.2018

Entreprise

Secteur d´activité:
Ingénierie, études développement
Offres d´emploi:Voir toutes nos annonces
ALTRANE est une entreprise spécialisée dans le domaine de l’ingénierie. lire la suite

Détails de l'annonce

Poste proposé : Senior Manager Field Operations & Maintenance

We are recruiting for our client, leading Telecos in Africa a Senior Manager Field Operations & Maintenance

Ensure the availability of the network through the exploitation, maintenance of Radio Access Network (2G, 3G, 4G ...), transmission (microwave, fiber optic, WACS), data centers, supervision of all Network and IT equipment, as well as network optimization.

The sub direction is responsible for site administration and acquisition; supervise passive maintenance with IHS for the achievement of business objectives.        

OPERATIONAL DELIVERY 

  • Lead network operations and maintenance strategy, in line with organizational strategies;
  • Ensure in collaboration with Networks peer organizations, that their strategic plans are in alignment with the technical direction of network operations and/or strategy and architecture;
  • Develop and implement technical solution and processes based strategies for functions within defined roles and responsibilities;
  • Ensure that all new network services are designed to deliver the levels of availability required by the business, and validate the final service design to meet operational needs of the business to ensure excellent service delivery;
  • Establish, implement and continuously update the procedures and processes for network operations and maintenance;
  • Define, implement and monitor preventive/curative network field operations and maintenance plan to ensure availability of services, in line with Opco/Group operating policies, procedures ;
  • Ensure full network supervision (NMC & SMC) 24/7;
  • Ensure the location of any dysfunction occurring on the network is determined, diagnosed, and rectified by curative operation/maintenance (1st level & 2nd Level);
  • Ensure effective network field operation and maintenance (NOC management, planning and execution of preventive maintenance of BSS equipment, Fiber optic, Datacenter Infrastructures, Transmission Network & Power Supply equipment, …);
  • Manage the relation with service provider partner to ensure the proper level of technical acumen and quality are executed within the contracted services;
  • Manage the acquisition and administration of sites;
  • Define, actively track and optimize the Departmental OPEX/CAPEX Budget with Stakeholders for operational efficiency;
  • Provide technical and management leadership during major incidents and drive to quickly resolve complex escalated network incidents;
Profil recherché pour le poste : Senior Manager Field Operations & Maintenance

EDUCATION / BUSINESS DEGREE

  • Min BAC+5 in Telecommunications, Electronics or equivalent
  • Bilingual (French-English)

WORK EXPERIENCE

  • Min 8 years of experience in Operations and Maintenance field, managing NOC environments, providing high level support maintenance…
  • Experience in managing/working with cross functional teams including server, storage, data center, database, security and application engineering teams
  • Experimented in :

-Operation & Maintenance

- Network Operation Center Management

- Subcontractors and SLAs management

-Management of cross-functional teams

-Process development / improvement

-Budget management

-Opex containment

-Supplier Process Management

-Customer relationship management

-Implementation of change program

Worked across diverse cultures and geographies advantageous.

Critères de l'annonce pour le poste : Senior Manager Field Operations & Maintenance
Métier:
Production, maintenance, qualité
Secteur d´activité:
Télécom
Type de contrat:
CDI
Région:
International
Niveau d'expérience:
Expérience > 10 ans
Niveau d'études:
Bac+5 et plus
Nombre de poste(s):1

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