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Profil CV N°650640

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Détails du profil

Types de métiers recherchés
» Commercial, vente
» Informatique, nouvelles technologies
» Management, direction générale
» Services autres
» Télécom
Expérience professionnelle . Expérience > 10 ans
Expérience professionnelle: 
Digital Finance Consultant
UNITED NATIONS CAPITAL DEVELOPMENT FUNDS - UNCDF
Depuis 01.2019
Achievements (on going activities) o Digital finance national stakeholders engagement (Central Bank, Telco Regulator, IMFs, banks, telcos, etc.) o Technical assistance to WFP country office to digitize their social monetary transfer and provide financial education to their beneficiairies. This pilot project will prepare the rails for a wider financial inclusion program of WFP beneficiairies o Technical assistance to a consortium of development agencies (SNV, ENABEL, AICS) provide financial and non financial services to Youth in Tahoua, Zinder and Agadez regions o In-country UNCDF representative for financial inclusion related matter
MFS SALES AND DISTRIBUTION MANAGER
MTN CI
04.2015 - 12.2019
Leading the design and implementation of a leading and performing distribution strategy, to drive MFS revenue growth  Achievements o Revamp the distribution structure, from 3 to 2 levels, with a very limited impact on performance (mitigated within 3 weeks). This leads to improve liquidity management, enhance agents satisfaction and loyalty and clarify roles and responsibilities within distribution network o Boosted the monthly active agents from 8235 in December 2015, to more than 51000 in December 2018, while enabling a new performing distribution channel (call box) o Achieved a consistent transactions value growth of 37% average year on year, which leads to a revenue growth of about 25% year on year o Fixed compliance issues within 6 months : from 30% to 100%, resulting in a critical business risk mitigation (loss of 70% of revenue) o Built team capacities : Inspirationnal leadership, integrity, can do, contiuous learning
MFS BUSINESS DEVELOPMENT
MTN CI
02.2014 - 03.2015
Driving the design and implementation of customer engagement campaings, managing product life cycle and business analysis  Achievements o Added 200000 new active users within 6 months, through customer engagement campaign and product refresh initiatives 0 Crafted the Go to Market Plan, Business case and contributed to the design of the successful Mobile Money first international remittance service between Côte d’Ivoire and Burkina
Group Consultant (Talent Rotation Program)
MTN CI
06.2014 - 12.2014
Business support for MTN Rwanda Support Rwanda Operation in improving their overall Mobile Money performance, and share best operational and execution practise. Driving tactical game plan design and execution, supporting MFS Governance and transversal collaboration within MTN Rwanda departments  Achievements o Capacities building : Customer Engagement, Competitive pricing and value proposition, Business analysis and roadmap set up o Best practices sharing : Governance, tactical game plan and distribution network management o Direct impact on monthly active users growth, tailored customer engagement campaigns based segmentation
MFS OPERATIONS SUPERVISOR
MTN CI
01.2010 - 02.2014
Heading continuous process optimization, Agents Back office, BTL agencies management and specific projects management  Achievements o Recruited the first Mobile Money customers : 1.5 millions customers, with a team of 300 foot soldiers, while there was no trust in the Mobile Money innovation o Crafted and implemented the first digital assistance service for 14000 WFP beneficiaries o Led the implementation of ‘’Merchant Hierarchy capability’’ to support the agent network dynamic expansion
MOBILE MONEY PROJECT CONSULTANT
MTN CI
09.2008 - 12.2009
Achievements o Translated the entire Mobile Money platform, from English to French o Trained of all front offices and back offices staff in Abidjan and up country, spread with 3 colleagues o Crafted all Mobile Money business processes, spread with 3 colleagues
Compétences
Digital Financial Services, Operations Management, Strategy crafting  Team management, Business process, Business Analysis, Business development  Product design, Go tp Market Plan Customer engagement, Channel & Distribution network management,
Formation . Bac+5 et plus
MBA
UNIVERSITY OF SOUTH WALES
11.2017 - 07.2019
The MBA programme of study from USW introduces innovative business theory in a practical context. You will learn how to integrate cutting-edge research and practice across all key business areas to achieve business transformation, whether you work in a public or private sector organisation. During the MBA course, you will develop key leadership skills such as creativity, innovation, collaboration and problem solving. The MBA is grounded in principles that underpin business today and will give you a fresh strategic approach to the issues managers face
DIPLOME D'ETUDES FINANCIERES ET COMPTABLES
CNAM - INTEC PARIS
09.2004 - 08.2006
The DECF is an in-depth training in the disciplines required for professionals in Finance and Corporate Accounting. Before the LMD reform, it was the diploma that preceded DESCF as part of the public accounting cycle
Compétences clés
business development
leadership
management
operations management
vente
EDGE
Langues
anglaisbon niveau
françaismaternelle
Plus d'informations
dans 2 mois
Abidjan - International
Abidjan
CDI
26.09.2019
116

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